Job Description:

On behalf of our well-established client, we are looking to recruit an organised, proactive and detail-focused Office & Compliance Administrator to join their Head Office team.

This is a varied role supporting the day-to-day operation of the office, whilst taking ownership of a range of administrative, compliance, customer account and company processes.

The successful candidate will be confident managing their own workload, maintaining accurate records and liaising with a variety of stakeholders including clients, solicitors, internal teams and external providers.

Key Responsibilities

• General office administration and telephone cover.
• Maintaining accurate client and company records.
• Managing ownership changes and onboarding new clients.
• Completing AML checks and compliance administration.
• GDPR and document management.
• Administration of resale processes and responding to solicitor enquiries.
• Maintaining company records, compliance registers and documentation.
• Supporting industry accreditations and regulatory requirements.
• Reviewing and approving statements and payment runs prepared by outsourced accounting providers.
• Investigating and administering refunds and account queries.
• Liaising with clients, solicitors, internal teams and external contacts.
• Providing general administrative and operational support to the wider business.

About You

The ideal candidate will have a strong administrative background and be comfortable managing processes, maintaining accurate records and coordinating with multiple stakeholders.

You will be:

• Highly organised and proactive.
• Accurate with excellent attention to detail.
• Confident managing confidential and sensitive information.
• Able to manage multiple priorities and work to deadlines.
• A strong communicator, both written and verbal.
• Comfortable working independently and taking ownership of tasks.
• IT literate with good Microsoft Office skills.
• Professional, reliable and able to build positive relationships.

Previous experience within administration, compliance, accounts or a regulated environment would be advantageous, although strong administrative experience will also be considered.

This is an excellent opportunity to join a well-established organisation in a varied role offering genuine responsibility and the opportunity to become an integral part of the Head Office team.