Job Description:

Founded in 1897, this industry-leading jeweller is rightly proud of its heritage and prestigious reputation as a luxury jeweller.

In recent years, the company has developed into a leading high-end diamond and watch retail specialist, sourcing the world’s most desirable luxury jewellery and timepieces.

The expansion of its store network has gathered pace, with the business now owning and operating fifteen stores nationwide.

Despite its growth and success, the company remains true to its core values of providing world-class customer service, exceptional care and the highest quality jewellery.

Job Role:

• An exciting opportunity has arisen for a talented Assistant Manager to share the leadership remit, representing our client’s own fine jewellery brand alongside a dedicated ‘showroom’ and ‘shop-in-shop’ for two prestigious Swiss watch brands.

• Assisting the Store Manager, you will lead by example, inspiring an ever-greater appetite within your colleagues to train and develop their recognised client service and sales talents.

• In a supervisory capacity, you will assist with the smooth running of the store, optimising trading performance and being prepared to deputise in a full leadership capacity should the Store Manager be absent.

• Trade relations with all suppliers will be an area in which you will be expected to contribute, ensuring the ‘sell-through’ potential of each manufacturer’s brand assets is optimised to the maximum.

• Store safety for staff, visitors and all stocked merchandise will always be a key trading focus. You will dutifully oversee the implementation and continual review of all appropriate security protocols.

• Astutely oversee all administrative and inventory processes, ensuring they remain fully aligned with pre-agreed Head Office best practice.

Requirements:

• Your experience to date will demonstrate team leadership and supervisory responsibilities within a luxury consumer goods setting.

• You will have already received commendation for your fluent communication skills and personal sales prowess — qualities that others within the team can relate to and be inspired to emulate.

• Possess a thirst for product knowledge and be able to encourage those around you to learn and become the very best ‘brand representatives’ that manufacturing partners could wish to have in-store.

• Be fastidious in all matters relating to visual merchandising, ensuring a meticulously presented sales floor that is always ready to impress and deliver through being organised and on point.

• Be equally committed to ensuring that your store delivers the best possible after-sales experience, whether dealing with repairs, valuations or replacement estimates.

• At all times, be prepared to inform, enlighten and liaise with your Head Office-based team, ensuring that every sales and customer service opportunity is brought to ‘perfect serve’ fruition, in line with both their and your shared store ambition.

Reasons to apply:
With several years of experience in a busy, full-on retail setting, you are now ready to share your retail management expertise within a highly recognised and industry-awarded business.

Your team-play ethos and all-round retail management professionalism are ready to move forward, positioning you well for future group career development opportunities.

We can’t think of a more appetising role to recommend to you. JML looks forward to receiving your CV at the contact address below.